This policy sets out:

  1.  The information we collect about you when you visit our website, use our products or services, or otherwise interact with us;
  2.  How we use, share, store, and secure the information; and
  3.  How you may access and control the information.

In this policy, “Platform” refers to our website www.bilivy.com.

In this policy, “personal information” refers to any data, information, or combination of data and information that is provided by you to us, or through your use of our products or services, that relates to an identifiable individual.

What personal data we collect and why we collect it

  1. We only use your personal information where the law allows us to. We use your personal information only where :
    • It satisfies a legitimate interest which is not overridden by your fundamental rights or data protection interests, for example for research and development, and in order to protect our legal rights and interests
    • You’ve given us consent to do so for a specific purpose, for example we may send you direct marketing materials or publish your information as part of our testimonials or customer stories to promote our products or services with your permission; or
    • Need to comply with a legal or regulatory obligation.
  2. If you have given us consent to use your personal information for a specific purpose, you have the right to withdraw your consent any time by contacting us (please refer to paragraph 8 for contact information), but please note this will not affect any use of your information that has already taken place.
  3. We do not share your personal information with any company outside our group for marketing purpose, unless with your express specific consent to do so.

How we share information we collect

  1. We share information with other companies in our group in order to operate our Platform and to offer and improve our products and services.
  2. We may share personal information on aggregated or de-identified basis with third parties for research and analysis, profiling, and similar purposes to help us improve our products and services.
  3. If you use any third-party software in connection with our products or services, for example any third-party software that our Platform integrates with, you might give the third-party software provider access to your account and information. Policies and procedures of third-party software providers are not controlled by us, and this policy does not cover how your information is collected or used by third-party software providers. We encourage you to review the privacy policies of third-party software providers before you use the third-party software.
  4.  Our Platform may contain links to third-party websites over which we have no control. If you follow a link to any of these websites or submit information to them, your information will be governed by their policies. We encourage you to review the privacy policies of third-party websites before you submit information to them.
  5.  We may share your information with government and law enforcement officials to comply with applicable laws or regulations, for example when we respond to claims, legal processes, law enforcement, or national security requests.
  6.  If we are acquired by a third party as a result of a merger, acquisition, or business transfer, your personal information may be disclosed and/or transferred to a third party in connection with such transaction. We will notify you if such transaction takes place and inform you of any choices you may have regarding your information.

What rights you have over your data

You have the right to:

  • Be informed of what we do with your personal information;
  • Request a copy of personal information we hold about you;
  • Require us to correct any inaccuracy or error in any personal information we hold about you.
  •  Request erasure of your personal information (note, however, that we may not always be able to comply with your request of erasure for record keeping purposes, to complete transactions, or to comply with our legal obligations);
  •  Object to or restrict the processing by us of your personal information (including for marketing purposes);
  •  Request to receive some of your personal information in a structured, commonly used, and machine-readable format, and request that we transfer such information to another party; and
  •  Withdraw your consent at any time where we are relying on consent to process your personal information (although this will not affect the lawfulness of any processing carried out before you withdraw your consent).

You may opt out of receiving marketing materials from us by using the unsubscribe link in our communications, by updating your preferences within your account on our Platform, or by contacting us. Please note, however, that even if you opt out from receiving marketing materials from us, you will continue to receive notifications or information from us that are necessary for the use of our products or services.

As a security measure, we may need specific information from you to help us confirm your identity when processing your privacy requests or when you exercise your rights.

We will respond to all legitimate requests within one (1) month. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made a number of requests.

 

Changes to this policy

We may amend this policy from time to time by posting the updated policy on our Platform. By continuing to use our Platform after the changes come into effect, you agree to be bound by the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy related practices, please kindly contact one of our local offices or email to info@bilivy.com.